Apr 09, 2022 I Benjamin Grundy

Insufficient Privileges Message in Your Feed? READ THIS!

If you're on one of our subscriptions and you happened to notice your feed updated to a single item called "Insufficient privileges" then please read on. 

What causes this?

You will see this message if:

- your account has expired or cancelled

- the feed you are subscribing too has been changed or cancelled

What Should I do?

The first thing you should do is login to the website and make sure your account is active. You can check this on the 'subscriptions' tab on your dashboard

If your account is active it's possible you may have subscribed to the wrong RSS feed. To correct this please copy your podcast RSS feed from the dashboard page, and re-paste it into your podcasting app. 

Please see this article for video tutorials on how to do this. 

For further help please contact our support team

Benjamin Grundy

Benjamin Grundy started Mysterious Universe back in 2006. Every week he researches the fortean world and puts together the weekly free MU podcast, extended podcast and Plus + podcast alongside Aaron Wright.

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